Sign up and login

Sign Up and Login

This guide walks you through creating your Sencai account and logging in for the first time.

Registration Flow

Step 1: Visit the Sign-Up Page

Navigate to https://sencai.space and click the Sign Up button (or go directly to the registration page).

Step 2: Enter Your Details

Fill in the following information:

• Email — Your work or personal email address (used for login and communication)
• Password — Create a strong password with at least 8 characters, containing uppercase, lowercase, numbers, and symbols
• Terms — Check the box to accept the Terms of Service

Click Register to proceed.

Step 3: Email Verification

After registration, you’ll see a confirmation message: “Check your inbox to verify your email.”

• Open your email inbox (and spam/promotions folder if needed)
• Click the Verify Email link in the message from Sencai
• You’ll be redirected back to the platform

Verification is fully automatic — clicking the link immediately clears the pending verification requirement on your account. There is no manual approval step; your account is usable right away.

Note

Email verification links are valid for 24 hours. If your link expires, contact support to request a new verification email.

Step 4: Complete Your Profile

On your first login, if your profile is incomplete (missing first name or last name), you’ll be redirected to Complete Profile:

• First Name — Your given name
• Last Name — Your family name
• Job Title (optional) — Your professional role
• Address Information (optional) — Street, city, postal code, country

Click Save Profile to continue to the dashboard.

Tip

You can update your profile information anytime in Account Settings.

Login

Basic Login

1. Go to https://sencai.space
2. Click Log In
3. Enter your email and password
4. Click Sign In

You’ll be taken to your organization dashboard.

Note

If you have two-factor authentication (TOTP) enabled, signing in with your password redirects you to a 6-digit code screen. Enter the code from your authenticator app — the form submits automatically as soon as the sixth digit is entered.

Forgot Your Password?

If you forget your password:

1. On the login page, click Forgot Password
2. Enter your email address
3. Check your inbox for a password reset link
4. Click the link to create a new password
5. Log in with your new password

Password reset links expire after 1 hour.

Single Sign-On (SSO)

The login page includes self-service SSO buttons — no administrator setup or contact required:

• Google — sign in with any Google account
• Microsoft — Entra ID / Azure AD, brokered through Keycloak
• Apple — sign in with Apple
• Google Workspace — a domain-pinned button that appears automatically when your organization has a Workspace domain configured, routing you straight to your company’s Google IdP

Note

GitHub, GitLab, Bitbucket, Okta, and generic SAML/enterprise SSO are shown on the login page as coming soon and are not yet available — use one of the active providers above or email/password login for now.

Enterprise IdP-driven provisioning: organizations that need automated user lifecycle management (create/update/deprovision users from their own identity provider) can enable SCIM 2.0 under Settings > Integrations > SCIM.

After Your First Login

Once you’re logged in, you’ll land on your Dashboard:

• My Organizations — List of all teams/organizations you belong to
• Recent Instances — Your recently accessed cloud instances
• Quick Actions — Common tasks like creating a new instance

Next Steps

• Create or join an organization
• Provision your first cloud instance
• Explore the Tool Center
• Set up 2FA in Account Settings

Guided Onboarding

After your first login, Sencai walks you through a short onboarding wizard (/gravity/onboarding) to help you get productive quickly:

1. Create or join an organization — shown only if you don’t already belong to one; everything else in the wizard needs an organization to exist first.
2. Connect Cloud Account or Install Fleet Agent — two equally-weighted cards, side by side: Connect Cloud Account (add a BYOC credential for your provider) and Install on Your Own Server (enroll a host directly with the Fleet agent). Either one satisfies this step — organizations running purely on-prem/bare-metal infrastructure are never funnelled through a cloud-only step they can’t complete.
3. Run your first inventory scan — automatically triggered once your cloud credential validates, so Sencai can discover and adopt your existing resources. (Only applies if you took the cloud-account path in step 2.)
4. Invite a teammate — send an invitation without leaving the wizard.

Each step reflects real backend state — for example step 2 is only marked complete once a cloud credential actually validates or an enrolled Fleet agent reports back as active, and the scan step only completes once the scan actually finishes — and steps without a mandatory action can be skipped, so the wizard never blocks you from reaching the dashboard.

Step 2 is specifically about connecting/importing existing infrastructure — your own cloud account (BYOC) or your own server with a Fleet agent. If you don’t have any existing infrastructure and just want to provision new cloud instances hosted under Sencai right away, feel free to skip this step — provisioning a new instance with Sencai doesn’t require your own cloud account.

Free Trial

Creating an account and organization automatically starts a 14-day free trial — no credit card or manual activation required. Two independent trial clocks start at once:

• An organization-level trial, started when the organization is created
• A personal User Plan trial, started independently for your own account

Both are shown via a trial banner with the number of days remaining and a one-click Upgrade Now button that takes you straight to checkout.

Troubleshooting

Q: The email verification link didn’t work

A: Verification links expire after 24 hours. Visit the login page and select “Resend verification email” to get a new one.

Q: I’m redirected to a profile completion page every time I log in

A: Your first name and/or last name are missing in your profile. Fill in these required fields and save — this should only happen once.

Q: I see an “Account is not fully set up” error

A: This typically means your profile isn’t complete. Go to Account Settings to fill in missing information.